At Wholesale Select, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Full name
• Business name
• Email address
• Phone number
• Billing and delivery address
• Order details and purchase history
• Payment information (processed securely via third-party providers)

We only collect information necessary to process your orders and provide our services effectively.

2. How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders
• Managing deliveries and logistics
• Providing customer support
• Sending order confirmations and updates
• Improving our products and services
• Internal record keeping and compliance

We do not sell or rent your personal information to third parties.

3. Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All payment transactions are processed through secure third-party payment gateways and are not stored on our servers.

4. Sharing of Information

We may share your information only with:

• Delivery and logistics partners
• Payment processing providers
• Service providers assisting in business operations
• Legal authorities if required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Cookies & Website Tracking

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences
• Enhance website performance

You can disable cookies in your browser settings, but some website features may not function properly.

6. Minimum Order & Delivery Policy

To ensure smooth operations and efficient delivery services, the following terms apply:

• Minimum wholesale order: $350 + GST
• Free delivery across Sydney metro for orders over $500 + GST
• Orders below $500 + GST may incur a delivery surcharge depending on location
• Delivery days: Wednesday and Friday
• Estimated delivery timeframe: 3–5 business days
• Regional and outer-metro deliveries may require additional time and charges

Order Confirmation Process

Once an order is placed, please allow 1–2 business days for our team to confirm stock availability.

A quotation will be provided for your approval before dispatch.

Our team will contact you within 24 hours to confirm:

• Stock availability
• Delivery schedule
• Final order details

Please note: Delivery charges may apply for areas outside Sydney metro.

7. Important Notice

Due to ongoing changes in fuel, freight, and logistics costs, delivery terms, schedules, and charges may be adjusted without prior notice.

8. Your Rights

You have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)

9. Third-Party Services

We may use third-party services for:

• Payment processing
• Shipping and logistics
• Analytics and website performance

These services operate under their own privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Wholesale Select
Email: sales@wholesaleselect.store
Phone: 02 8006 9467
Address: Sydney, Australia